Terms of Service

1. Acceptance of Terms

Welcome to Visen. These Terms of Service ("Terms") constitute a legally binding agreement between you and Masas Technologies, LLC, doing business as Visen ("Company," "we," "us," or "our"), governing your access to and use of the Visen platform, including our website, mobile applications, and all related services (collectively, the "Service").

By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on the Service with a new "Last updated" date. Your continued use of the Service after such changes constitutes your acceptance of the modified Terms.

2. Description of Service

Visen is an AI-powered platform that enables users to generate and transform videos and photos using artificial intelligence technology. Our services include, but are not limited to:

• AI image generation from templates
• Video generation from photos
• Photo restoration services
• Face manipulation and animation features
• Motion control for generated content

The Service operates on a credit-based system. Users must purchase or earn credits to use generation features. The availability, features, and pricing of the Service are subject to change without notice.

3. Account Registration and Security

To use certain features of the Service, you must create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Be responsible for all activities that occur under your account
• Notify us immediately of any unauthorized access or security breach

You must be at least 18 years old or the age of majority in your jurisdiction to create an account and use the Service. By creating an account, you represent and warrant that you meet this age requirement.

4. Credits, Payments, and Subscriptions

The Service uses a credit-based system for AI generation features. Credits can be obtained through:

• Free credits provided upon account registration
• Subscription plans (weekly or annual)
• One-time credit pack purchases
• Promotional offers or bonuses

All payments are processed through Stripe, our third-party payment processor. By making a purchase, you agree to Stripe's terms of service and privacy policy.

Subscriptions: Subscription plans automatically renew at the end of each billing period (weekly or annually) unless canceled before the renewal date. You may cancel your subscription at any time through your account settings.

No Refunds: All purchases, including subscriptions and credit packs, are final and non-refundable. Please review our Subscription Policy for complete details on billing and cancellation.

5. User Content and Generated Content

User Content: You retain ownership of any content you upload to the Service ("User Content"), including images and videos. By uploading User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, process, and store your User Content solely for the purpose of providing the Service.

Generated Content: Content created through the Service using AI ("Generated Content") is subject to the following terms: You are granted a license to use Generated Content for personal and commercial purposes, subject to these Terms and applicable law. You acknowledge that similar or identical Generated Content may be produced for other users.

You are solely responsible for ensuring that your use of User Content and Generated Content does not infringe on the rights of any third party, including intellectual property rights, privacy rights, and publicity rights.

6. Acceptable Use Policy

You agree not to use the Service to create, upload, or distribute content that:

• Is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
• Depicts or promotes violence, terrorism, or illegal activities
• Contains sexually explicit material or child exploitation content
• Infringes on intellectual property rights, privacy rights, or publicity rights of others
• Creates deepfakes or synthetic media intended to deceive, defraud, or harm others
• Impersonates any person or entity without their consent
• Spreads misinformation, disinformation, or fraudulent content
• Violates any applicable law or regulation

We reserve the right to remove any content and suspend or terminate accounts that violate this Acceptable Use Policy, at our sole discretion and without prior notice.

7. Intellectual Property Rights

The Service, including its original content, features, functionality, and underlying technology, is owned by Masas Technologies, LLC and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Service or included software, nor may you reverse engineer or attempt to extract the source code of our software, unless applicable laws prohibit these restrictions or you have our written permission.

8. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

• The Service will meet your specific requirements or expectations
• The Service will be uninterrupted, timely, secure, or error-free
• The results or outputs from AI generation will be accurate, reliable, or suitable for any particular purpose
• Any errors in the Service will be corrected

AI-generated content may contain inaccuracies, artifacts, or unexpected results. You acknowledge that AI technology is inherently unpredictable and use the Service at your own risk.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MASAS TECHNOLOGIES, LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of (or inability to access or use) the Service
• Any conduct or content of any third party on the Service
• Any content obtained from the Service
• Unauthorized access, use, or alteration of your transmissions or content

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

10. Indemnification

You agree to indemnify, defend, and hold harmless Masas Technologies, LLC and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to attorney's fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights, including intellectual property, privacy, or publicity rights; or (d) any content you upload, submit, or transmit through the Service.

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.

Upon termination, your right to use the Service will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability. Any unused credits at the time of termination are forfeited and non-refundable.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Delaware, and the arbitrator's decision shall be final and binding. You agree to waive any right to a jury trial or to participate in a class action lawsuit.

13. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

14. Entire Agreement

These Terms, together with our Privacy Policy and Subscription Policy, constitute the entire agreement between you and Masas Technologies, LLC regarding the Service and supersede all prior agreements, representations, and understandings.